Terms and Conditions

Welcome to Ramdhanu Prakashani. By accessing and using our website https://www.ramdhanuprakashani.in, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or services.

1. Intellectual Property Rights

Unless otherwise stated, Ramdhanu Prakashani and/or its licensors own all intellectual property rights for the content available on this website, including but not limited to text, books, manuscripts, cover designs, graphics, images, logos, and layout. All rights are reserved.

You may view or use the content solely for personal and non-commercial purposes, subject to the restrictions outlined in these terms.

2. Restrictions on Use

You are expressly restricted from:

• Republishing website material in any other media without prior written permission
• Selling, sublicensing, reproducing, duplicating, or commercializing any website content
• Using the website in any manner that could damage, disable, overburden, or impair the website or interfere with other users
• Using the website for any unlawful, misleading, or fraudulent purpose

Any unauthorized use may result in legal action.

3. Book Orders, Services, and Pricing

• All prices are listed in Indian Rupees (INR) unless stated otherwise
• Prices, packages, and services are subject to change without prior notice
• Ramdhanu Prakashani reserves the right to refuse, cancel, or discontinue any order or service at its sole discretion
• Delivery timelines may vary depending on location, availability, and logistics partners, and delays beyond our control shall not be grounds for liability

4. Return and Refund Policy

A. No Return Policy

We follow a strict “Once Sold, No Return” policy. Once a book or product has been sold and delivered, it cannot be returned or refunded under any circumstances.

B. Replacement for Manufacturing Defects Only

Replacements (not refunds) are offered only in cases of clear manufacturing defects, such as missing pages, misprinting, or severe binding issues.

C. Mandatory Unboxing Video Requirement

To claim a replacement:

• A continuous unboxing video must be recorded from the opening of the original courier package
• The shipping label must be clearly visible
• The defect must be clearly shown in the video

Claims submitted without a valid unboxing video will not be considered.

D. Replacement Process

Customers must report manufacturing defects within 24–48 hours of delivery along with the unboxing video. Upon verification, a replacement copy will be dispatched at no additional cost. No other compensation shall be provided.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Ramdhanu Prakashani, including its owners, officers, employees, and associates, shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of this website, services, or products.

6. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of this website or services shall be subject to the exclusive jurisdiction of the courts of West Bengal, India.

7. Changes to These Terms

Ramdhanu Prakashani reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated terms.

8. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
Email: publisher@ramdhanuprakashani.in